Free standard US shipping on orders over $75

Terms & Policies

MEDICAL DISCLAIMERS

The Content, statements, Products and other material made available by and through the Via Fuse LLC: (a) are not intended to diagnose, treat, cure or prevent any medical condition or disease; (b) are not in any way intended as medical advice or as a substitute for medical advice and/or medical treatment; and (c) should only be used in conjunction with the guidance and care of your physician.  You should always consult with your physician or other healthcare professional before adopting any treatment for a health problem, whether offered on the Site or otherwise.  Your physician should allow for proper follow-up visits and individualize your treatment plan as appropriate.  If you have or suspect that you have a medical problem, promptly contact your health care provider.  Never disregard professional medical advice or delay in seeking professional advice because of something that you have read on the site or in connection with Via Fuse LLC.

Without limiting the foregoing, Content that contains recipes, cooking tips, healthy meal recommendations, dietary advice and/or other similar material made available by and through and/or in connection with the Site (collectively, the “Diets”) may include ingredients that you are allergic to.  You should always check the ingredients in any recipe included in the Diets to avoid potential allergic reactions.  If you have or suspect that you have an allergic reaction or other adverse health event, promptly contact your health care provider.

The Diets and other information presented in connection with Via Fuse LLC and/or Site are in no way intended as medical advice or as a substitute for same.  This information should only be used in conjunction with the guidance and care of your physician.  Consult your physician before beginning any diet or nutrition plan featured in connection with the Diets.  Your physician should allow for proper follow-up visits and individualize your diet and/or nutrition plan as appropriate.  Always seek the advice of your physician or other qualified health care provider if you have any questions regarding a medical condition, your diet, nutrition plan or any other matter related to your health and well-being.

SCOPE OF AGREEMENT

You agree to the terms and conditions outlined in the Agreement with respect to your use of the Via Fuse LLC. The Agreement constitutes the entire and only agreement between you and Via Fuse Derm with respect to your use of the Via Fuse LLC and supersedes all prior or contemporaneous agreements, representations, warranties and/or understandings with respect to same. Unless explicitly stated otherwise, any future offer(s) or product(s) made available to you on the Site that augment(s) or otherwise enhance(s) the current features of the  Via Fuse LLC shall be subject to the Agreement. You understand and agree that Via Fuse Derm is not responsible or liable in any manner whatsoever for your inability to use Via Fuse LLC products.

MODIFICATION OF AGREEMENT

We may amend the Agreement from time to time in our sole discretion, without specific notice to you; provided, however, that: (a) any amendment or modification to the arbitration provisions, prohibition on class action provisions or any other provisions applicable to dispute resolution (collectively, “Dispute Resolution Provisions”) shall not apply to any disputes incurred prior to the applicable amendment or modification; and (b) any amendment or modification to pricing and/or billing provisions (“Billing Provisions”) shall not apply to any charges incurred prior to the applicable amendment or modification. The latest Agreement will be posted on the Site, and you should review the Agreement prior to using the Via Fuse LLC products. By your continued use of any of the Via Fuse LLC products, you hereby agree to comply with, and be bound by, all of the terms and conditions contained within the Agreement effective at that time (other than with respect to disputes arising prior to the amendment or modification of the Dispute Resolution Provisions, or charges incurred prior to the amendment or modification of the Billing Provisions, which shall be governed by the Dispute Resolution Provisions and/or Billing Provisions then in effect at the time of the subject dispute or incurred charges, as applicable).

REQUIREMENTS

The Via Fuse Derm products are available only to individuals: (a) who can enter into legally binding contracts under applicable law; and (b) who are over eighteen (18) years of age (or the applicable age of majority in your jurisdiction, if greater than eighteen (18) years of age) (collectively, the “Eligibility Requirements”). If you do not satisfy the Eligibility Requirements in their entirety, you do not have permission to use and/or access the Via Fuse Derm.

PURCHASES

Upon completing the applicable Form associated with the purchase of the Product(s) and/or Gift Card(s) that you have added to your shopping cart, and upon providing the requisite Registration Data, the credit card that you provided on the Form (“Active Credit Card”) will be charged the applicable purchase price for the Product(s) and/or Gift Card(s), plus shipping and handling and applicable sales tax.  

DISCLAIMER OF WARRANTIES

THE VIA FUSE LLC AND/OR ANY OTHER CONTENT, INFORMATION, PRODUCTS AND/OR SERVICES OFFERED BY AND THROUGH SAME ARE PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS AND ALL WARRANTIES, EXPRESS AND IMPLIED, ARE DISCLAIMED TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW (INCLUDING, BUT NOT LIMITED TO, THE DISCLAIMER OF ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY AND/OR FITNESS FOR A PARTICULAR PURPOSE).  IN PARTICULAR, BUT NOT AS A LIMITATION THEREOF, VIA FUSE LLC MAKES NO WARRANTY THAT THE VIA FUSE LLC AND/OR ANY OTHER CONTENT, INFORMATION, PRODUCTS AND/OR SERVICES OFFERED BY AND THROUGH SAME: (A) WILL MEET YOUR REQUIREMENTS; (B) WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED; (C) WILL BE FREE OF HARMFUL COMPONENTS; (D) WILL RESULT IN ANY SPECIFIC DIETARY BENEFIT, WEIGHT LOSS, BEAUTY BENEFIT OR OTHER HEALTH-RELATED OUTCOME; AND/OR (E) WILL BE ACCURATE OR RELIABLE.  THE VIA FUSE LLC AND/OR ANY OTHER CONTENT, INFORMATION, PRODUCTS AND/OR SERVICES OFFERED BY AND THROUGH SAME MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. VIA FUSE LLC WILL NOT BE LIABLE FOR THE AVAILABILITY OF THE UNDERLYING INTERNET CONNECTION ASSOCIATED WITH  VIA FUSE LLC.  NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM VIA FUSE LLCOR OTHERWISE THROUGH OR FROM THE VIA FUSE LLC OFFERINGS SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE AGREEMENT.  WITHOUT LIMITING THE FOREGOING, VIA FUSE LLC  NOT ENDORSE USER CONTENT AND SPECIFICALLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY TO ANY PERSON OR ENTITY FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE), INJURY, CLAIM, LIABILITY OR OTHER CAUSE OF ANY KIND OR CHARACTER BASED UPON OR RESULTING FROM ANY USER CONTENT OR COLLABORATIVE CONTENT OBTAINED BY OR THROUGH VIA FUSE LLC.

 

LIMITATION OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT VIA FUSE LLC NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL AND/OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF VIA FUSE LLC BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), TO THE FULLEST EXTENT PERMISSIBLE BY LAW FOR: (A) THE USE OR THE INABILITY TO USE VIA FUSE LLC AND/OR ANY OTHER CONTENT, INFORMATION, PRODUCTS AND/OR SERVICES OFFERED BY AND THROUGH SAME; (B) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION, CONTENT AND/OR ANY OTHER PRODUCTS PURCHASED OR OBTAINED FROM OR THROUGH THE VIA FUSE LLC; (C) THE UNAUTHORIZED ACCESS TO, OR ALTERATION OF, YOUR REGISTRATION DATA; (D) THE FAILURE TO REALIZE ANY SPECIFIC DIETARY BENEFIT, WEIGHT LOSS, BEAUTY BENEFIT OR OTHER HEALTH-RELATED OUTCOME; AND/OR (E) ANY OTHER MATTER RELATING TO THE VIA FUSE LLC AND/OR ANY OTHER CONTENT, INFORMATION, PRODUCTS AND/OR SERVICES OFFERED BY AND THROUGH SAME.  THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION, IN THE AGGREGATE INCLUDING, BUT NOT LIMITED TO, BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATION AND ANY AND ALL OTHER TORTS.  YOU HEREBY RELEASE  VIA FUSE LLC FROM ANY AND ALL OBLIGATIONS, LIABILITIES AND CLAIMS IN EXCESS OF THE LIMITATIONS STATED HEREIN.  IF APPLICABLE LAW DOES NOT PERMIT SUCH LIMITATIONS, THE MAXIMUM LIABILITY OF VIA FUSE LLC TO YOU UNDER ANY AND ALL CIRCUMSTANCES WILL BE AS SET FORTH IN THE DISPUTE RESOLUTION PROVISIONS OF THESE TERMS OF USE.  NO ACTION, REGARDLESS OF FORM, ARISING OUT OF YOUR USE OF VIA FUSE LLC AND/OR ANY OTHER PRODUCTS AND/OR SERVICES OFFERED BY AND THROUGH SAME, MAY BE BROUGHT BY YOU OR VIA FUSE DERM MORE THAN ONE (1) YEAR FOLLOWING THE EVENT WHICH GAVE RISE TO THE SUBJECT CAUSE OF ACTION.  THE NEGATION OF DAMAGES SET FORTH ABOVE IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND VIA FUSE LLC.  ACCESS TO THE VIA FUSE LLC AND/OR ANY OTHER CONTENT, INFORMATION, PRODUCTS AND/OR SERVICES OFFERED BY AND THROUGH SAME WOULD NOT BE PROVIDED TO YOU WITHOUT SUCH LIMITATIONS.  SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS ON LIABILITY AND IN SUCH JURISDICTIONS THE LIABILITY OF VIA FUSE LLC SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Customer Care Policies

We want you to be 100% satisfied with your purchase, and stand by the quality of our products.

Should you for any reason be unhappy with your purchase, we will promptly issue a refund to your credit card or exchange an unsatisfactory product for another one. Please see Returns and Exchanges for details on how to process.

Please call us at 201.210.8040 or send us an email at Admin@viafusederm.com.

Customer Service Hours

Monday thru Friday:

9AM – 5PM EST.

At Via Fuse Derm, we offer complimentary standard U.S. shipping on orders over $75 and a number of flat fee-based domestic options. Simply select the appropriate shipping option for domestic or international delivery during checkout.

 

Domestic US Shipping Options and Pricing:


**Please note, orders may take 1-2 business days for processing in addition to the advised shipping timelines below.

US Standard Shipping

Arrives within 5-7 business days

FREE SHIPPING ON ORDERS OVER $75.

Orders less than $75 will pay a flat rate of $5.

 

US Priority Shipping

Arrives within 2-3 business days (order cutoff 1pm EST)

$16.50

US Expedited Shipping

Arrives next business day (order cutoff 1pm EST)

$26.50.

We believe in science-based health and beauty innovations, backed by research and clinically tested results. We want you to be 100% satisfied with your purchase and stand by the superior quality of our products.

Should you for any reason be unhappy with your purchase, upon product return we will issue a refund of the purchase price*.

Exclusivity- Sign up for email to receive access to exclusive online offers and promotions.

Shipping- Enjoy complimentary standard U.S. shipping on all ground orders over $75.

Free Samples- Receive a sample of one of our top rated products with every order.

Returns are accepted within 30 days of receipt.

Any product issues must be reported within 14 days of shipping.

*Returns must include all products shipped, including any gift with purchase, promotional products or samples.

We will refund the purchase price paid for the item(s) plus any tax paid on the item(s), less any discounts, rebates, credits or refunds already given to you in connection with such products.

In the event that you return part of a kit, we will refund the portion of the purchase price allocable to the product you are returning.

We cannot accept returns on products that have been heavily used.

Original shipping and handling charges are non-refundable (if applicable).

Products specified as non-returnable or not for resale cannot be returned.

Please allow 14 business days for ViaFuse LLC to receive and process your return.

Products must have been purchased directly from ViaFuse LLC . We cannot accept returns of products purchased from other retailers. For returns purchased through these channels, please contact the store directly.​

How to Return

Should you decide to return a product please email our Customer Care team at admin@viafusederm.com with the following information:

A copy of your order

Order #

Full name

Email address

Phone number

Reason for return/exchange

Failure to include this information will delay processing and/or your return will be sent back to you.

We are unable to mail return labels to international addresses. International customers are responsible for return shipping costs.

Price adjustments will be honored for recently purchased items up to 14 days post purchase. 

For more information, see our FAQs.